Privacy Policy

  • Compliance with Laws and Regulationy

    We comply with the Act on the Protection of Personal Information of Japan, applicable guidelines, and other relevant laws and regulations in handling personal information.

  • Definition of Personal Information

    “Personal Information” means information relating to an identifiable individual, including but not limited to name, address, telephone number, email address, company name, and other descriptions that can identify a specific individual. This also includes information that can identify an individual when combined with other data.

  • Collection of Personal Information

    We collect personal information by lawful and fair means.

  • Purpose of Use

    We use personal information only to the extent necessary for the following purposes:
    • To respond to inquiries (including identity verification)
    • To provide and operate our services
    • To send information regarding services, conduct surveys, and deliver promotional materials via telephone, email, postal mail, or other methods

    We will not use personal information beyond these purposes without prior consent, except as permitted by applicable laws.

  • Changes to Purpose of Use

    We will not change the purpose of use without prior consent, unless such change is reasonably related to the original purpose and is announced in advance.

  • Security Measures

    We implement appropriate organizational, physical, human, and technical safeguards to prevent unauthorized access, loss, leakage, or damage of personal information.

  • Sharing with Third Parties

    We do not provide personal information to third parties without prior consent, except in the following cases:
    • When required by applicable laws or regulations
    • When necessary to protect life, body, or property
    • When required by courts, law enforcement agencies, or other public authorities

    We may share personal information with:
    • Our affiliated companies
    • Service providers and contractors

    In such cases, we ensure appropriate supervision and confidentiality obligations.

  • Use of Statistical Data

    We may create anonymized statistical data that does not identify individuals. Such data may be used without restriction.

  • Retention and Deletion

    We retain personal information only as long as necessary for the intended purposes.
    When it is no longer required, we will securely delete or dispose of it using appropriate methods.

  • User Rights

    Users may request access to, correction of, or deletion of their personal information in accordance with applicable laws.
    Requests can be made through the contact information below.

  • Cookies and Tracking Technologies

    Our website may use cookies and similar technologies to improve user experience and analyze website usage.
    Users can disable cookies through their browser settings.

  • Contact Information

    For inquiries, requests, or complaints regarding personal information, please contact:

    General Affairs Department
    Pacific Machinery & Engineering Co., Ltd.
    7-5-2 Higashinarashino, Narashino-shi, Chiba 275-8528, Japan
    TEL: +81-47-473-6191

  • Governing Law

    This Privacy Policy shall be governed by and construed in accordance with the laws of Japan.